Description
If you’re a reliable, customer-focused individual with a passion for providing exceptional service, Red Ember Recruitment is looking for you for a receptionist vacancy at one of our Clients in Cape Town.
The duties include, but are not limited to:
- Answer the phone in a friendly, courteous and professional manner.
- Assist clients regarding products and services offered, where possible.
- Book clients in for various treatments.
- To ensure that client activity is entered onto the system.
- Ensure that the laser register is maintained at all times.
- To work as a member of the team to ensure that workplace is run professionally.
- To assist the manager with completing the necessary reports.
- Other reasonable ad hoc duties requested by the manager.
- Promotion, sales and client education of client’s own range of hair care products, as is appropriate for a proper home care regime.
- To provide education, information and support for client’s proper handling of new hair replacement programs and lifestyle implications
- To speak and behave in a professional manner at all times when at work or on duty at work related occasions.
- To wear the prescribed uniform provided by the company in a clean and acceptable manner in line with AHS policies and procedures at all times.
- To speak respectfully about the company, its products and procedures at all times to all both within and outside of the company.
- To offer the company and its managers/management such ideas, information, concepts and constructive criticism as is believed relevant to the improvement and forward growth of the company and client service.
- To protect and assist in the training, education and support of team members, particularly new inductees as and when appropriate to do so.
- To maintain a clean, tidy and presentable work area at all times.
- To assist in the operation of the laser machines and similar equipment when required.
- To assist the manager in maintaining a clean, tidy and presentable studio at all times in all areas.
- To ensure adequate stocks of adhesives, colourants and other consumable products for the orderly running of the company.
- To liaise with the manager to ensure that the appropriate consumables and other professional products are ordered in good time so as to avoid any disruption in the service provided to clients.
- To deposit daily takings at the studio’s bank when requested by or in the absence of the studio manager; this includes obtaining change and encashing petty cash cheques.
- Protect & assist in protecting the company’s confidential information & physical property.
Requirements
Previous experience in a reception or customer service role is advantageous
Professional demeanour with a positive attitude
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to work well in a fast-paced environment
Matric
South African Citizen
Desired Skills
- Answering calls
- Taking Messages
- Making appointments
Desired Qualification Level
- Grade 12 / Matric
About The Employer
We are passionate professionals driven to provide Payroll and HR solutions that deliver true business value to your organisation.
Our proven track record and expertise will enable you to maximise your return on investment on any Sage Payroll & HR implementation.
Partner with a Talent Team that suits your customised needs. Recruiting top talent is a powerful and reliable foundation of strength in any business. When partnered with the best recruitment team, it’s an opportunity for long-term growth, and can bring companies a competitive advantage in their industry.
Red Ember Technology is a Certified Sage Platinum Business Partner, here to support any Sage client with the extra value-added services to complement and support their Sage products.
The Red Ember Recruitment team has combined Payroll, HR and Finance industry-specific experience, customised to the Sage products, as well as vast experience supporting various other products and industries.
Red Ember Recruitment can assist on any level of recruitment, from Interns to Executive placements, bulk recruitment, response handling, or specialised headhunting.